[rt-users] Question on settings for attachments

[Kenneth Crocker]

Kevin,

Thanks. I appreciate your time. I'll go with this to my guru's.

Kenn
LBNL

On Wed, Jul 7, 2010 at 3:20 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, Jul 07, 2010 at 11:50:09AM -0700, Kenneth Crocker wrote:
> >    To list,
> >    I have some tickets that have attachments that look like this:
> "KFCrocker.vcf". When I try to
> >    download it, it defaults to address book which presents a window with
> all the User info in it
> >    and several tabs for different info on the user. Then it also has a
> "go" link that takes you
> >    to one of our common websites. I've never seen that before in 3.6.4.
> >    What is that?
> >    How did I get that?
> >    Is it a configuration setting?
>
> What you're describing sounds more like your browser doing magic.  RT
> doesn't have any magic support for vcards
>
> >    Also, When I look inline a history and see the transaction that added
> this attachment, I see:
> >    "Message body is not shown because sender requested not to inline
> it.".
> >    My question is how does the sender make this choice?
>
> your mail client would need to say disposition: inline, which tends to
> happen when people send text files, but not normally for structured
> text formats
>
> -kevin
>
>
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