[rt-users] Scrips and Recipients section not picking up TransactionBatch scrips - 3.8.8

Kenneth Crocker kfcrocker at lbl.gov
Tue Jul 13 14:36:25 EDT 2010


Justin,

Yep. But I'd make the change in RT_SiteConfig.pm. I like to leave original
files/info alone in case I ever need to reference an original setting, etc.
RT will automatically override the setting from the RT_SiteConfig.pm file.

Kenn
LBNL

On Tue, Jul 13, 2010 at 8:59 AM, Justin Hayes <justin.hayes at openbet.com>wrote:

> Is that this one Kenn?
>
> RT_Config.pm:Set($UseTransactionBatch, 1);
>
> Cheers,
>
> Justin
>
> -------------------------------------------------
> Justin Hayes
> OpenBet Support Manager
> justin.hayes at openbet.com
>
> On 13 Jul 2010, at 16:52, Kenneth Crocker wrote:
>
> Justin,
>
> I hate to ask, but did you make sure your configuration setting is for
> Batch?
>
> Kenn
> LBNL
>
> On Tue, Jul 13, 2010 at 8:03 AM, Justin Hayes <justin.hayes at openbet.com>wrote:
>
>> I've noticed that the 'Scrips and Recipients' section of the Ticket update
>> page doesn't pick up scrips that are TransactionBatch. Only
>> TransactionCreate ones are shown.
>>
>> I use TransactionBatch a lot of the time (I'm seem to remember their being
>> good reasons for this) and so I can't actually see who's going to be sent
>> mails.
>>
>> Does anyone know if this is a known bug/issue or deliberate? I've not
>> found anything on the wiki....
>>
>> Thanks,
>>
>> Justin
>>
>> -------------------------------------------------
>> Justin Hayes
>> OpenBet Support Manager
>> justin.hayes at openbet.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
>
>
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