[rt-users] Scrips and Recipients section not picking up TransactionBatch scrips - 3.8.8

[Justin Hayes]

I normally do - I think I must have changed this one early on in the process before I got used to altering RT_SiteConfig.pm.

So the problem still stands - I'm surprised no-one else has seen this before, unless not many people use Batch?

Justin

-------------------------------------------------
Justin Hayes
OpenBet Support Manager
justin.hayes at openbet.com

On 13 Jul 2010, at 19:36, Kenneth Crocker wrote:

> Justin,
> 
> Yep. But I'd make the change in RT_SiteConfig.pm. I like to leave original files/info alone in case I ever need to reference an original setting, etc. RT will automatically override the setting from the RT_SiteConfig.pm file. 
> 
> Kenn
> LBNL
> 
> On Tue, Jul 13, 2010 at 8:59 AM, Justin Hayes <justin.hayes at openbet.com> wrote:
> Is that this one Kenn?
> 
> RT_Config.pm:Set($UseTransactionBatch, 1);
> 
> Cheers,
> 
> Justin
> 
> -------------------------------------------------
> Justin Hayes
> OpenBet Support Manager
> justin.hayes at openbet.com
> 
> On 13 Jul 2010, at 16:52, Kenneth Crocker wrote:
> 
>> Justin,
>> 
>> I hate to ask, but did you make sure your configuration setting is for Batch?
>> 
>> Kenn
>> LBNL
>> 
>> On Tue, Jul 13, 2010 at 8:03 AM, Justin Hayes <justin.hayes at openbet.com> wrote:
>> I've noticed that the 'Scrips and Recipients' section of the Ticket update page doesn't pick up scrips that are TransactionBatch. Only TransactionCreate ones are shown.
>> 
>> I use TransactionBatch a lot of the time (I'm seem to remember their being good reasons for this) and so I can't actually see who's going to be sent mails.
>> 
>> Does anyone know if this is a known bug/issue or deliberate? I've not found anything on the wiki....
>> 
>> Thanks,
>> 
>> Justin
>> 
>> -------------------------------------------------
>> Justin Hayes
>> OpenBet Support Manager
>> justin.hayes at openbet.com
>> 
>> 
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>> 
>> 
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
> 
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

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