[rt-users] Reset User's Search Format?

[Kevin Falcone]

On Wed, Jul 14, 2010 at 06:02:54PM -0700, Jonah Hirsch wrote:
>    One of our users has a search format set that is incompatible with our installation of RT
>    (makes searches link to the wrong place), and I can't seem to find a way to reset or even
>    change his default search format.
>    I that there is a config setting for DefaultSearchFormat, but new users don't have this
>    problem, just this older one.
>    Note that this is a database that was imported to RT 3.8.8 from RT 3.6.7

Most likely, he has an old broken Pref-SearchDisplay.
Find his user id, use it to select from the Attributes table and then
use sbin/rt-attributes-viewer to confirm that the format looks wrong.
You can then safely delete it from the database.

-kevin
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