[rt-users] Requiring a Subject on new ticket?

[G.Booth]

On Tue, 20 Jul 2010 14:44:16 -0400
  Juan Mas <juan.mas at gmail.com> wrote:
> When someone submits a new ticket through e-mail is 
>there a way force them
> to add a subject or the ticket won't be created?  We're 
>running RT 3.8.7

Hi Juan

This extension seems to work ok:

http://search.cpan.org/dist/RT-Extension-MandatorySubject/

Or you could write a piece of custom ajax and perl, which is fired by the on 
submit

regards
Garry

--

Dr Garry Booth
IT Services
Loughborough University