[rt-users] 10 newest unowned tickets

[Kenneth Crocker]

Jeff,

Not if I'm not supposed to. So what if there aren't 10 unowned tickets in
the list? As a matter of security, I sure wouldn't want someone looking at
sensitive payroll info on requests in the Payroll Queue if they aren't even
allowed to have access to the payroll Queue.

Kenn
LBNL

On Wed, Jul 21, 2010 at 10:10 AM, Jeff Voskamp <javoskam at uwaterloo.ca>wrote:

> On 07/21/2010 12:50 PM, Kenneth Crocker wrote:
>
>> Mark,
>>
>> It's just my opinion, but I like that logic. If I don't want someone to
>> see tickets in a certain Queue, why would I want them to see "unowned"
>> tickets in that same Queue? I wouldn't want that to change.
>>
>> Kenn
>> LBNL
>>
> No, but you may still want to see 10 tickets.
>
> Investigate "Set( $UseSQLForACLChecks, 1 );" in your RT_SiteConfig.pm.
>
> Jeff
>
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>
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