[rt-users] How to handle HTML-formatted messages sent into RT via the email gateway

[Joe Kirby]

We are experiencing messages within RT that are too large to display  
and then pretty much unreadable when you do the download option.

It appears that most are a byproduct of HTML-formatted messages sent  
into RT via the email gateway

Is there a setting to help RT handle this better?

Thanks in advance

Joe

Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - kirby at umbc.edu