[rt-users] WikiText as RTFM Content

Peter Roosakos proosakos at yahoo.com
Thu Jul 29 12:28:13 EDT 2010


Is anyone using WikiText fields to create formatted content for their RTFM
Articles?  If so, I've noticed that including an article in an email reply
includes the wikitext field content unformatted, which is a bit user
unfriendly.  I was curious if anyone has found a workaround for this?  I'm
thinking maybe either an extension that converts from Wiki to RTF/HTML, or
an extension that modifies the 'include RTFM Article' function to simply
include a link to the wiki article instead of the article itself (from
within  /Ticket/Update.html).  

 

Peter

 

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