[rt-users] Configure Fetchmail to create tickets

[George Simpson]

Hi yeah, sorry for the http://localhost/rt3, its really something like
174.129.xxx.xxx/rt3, I'd be cruxified I put that here though. I will remove
the perl call, but how do I send an email from the command line?

On Thu, Jul 29, 2010 at 9:42 AM, Joachim Thuau <Joachim.Thuau at heavy-iron.com
> wrote:

>  > mda "/usr/bin/perl /usr/bin/rt-mailgate --url https://localhost/ \
> > --queue support --action correspond"
>
> A couple of thing to try:
>
>
>
> ·         Mda “/usr/bin/perl …
>
> o   You listed mailgate in the smrsh, but not perl. You will need to
> remove the /usr/bin/perl as it’s not needed (the script will call on it from
> the #! at the top of rt-mailgate)
>
> ·         --url https://localhost/
>
> o   Usually, people put an extra level for RT on their servers like
> https://blah.tld/rt3/ (so that it’s easier to have un-authenticated icons
> and stuff not managed by mod_perl (separating the various static and
> non-static bits of RT. Are you sure that the URL above is the proper one?
> You should also probably use the actual URL as seen from other hosts, as
> there might be some code running that uses that to figure out where to put
> it all…
>
>
>
> And a couple of questions:
>
> ·         Does RT-mailgate work with a dummy email from the command line?
> You might want to confirm that all your parameters to mailgate are working…
>
> ·         Confirm the URL to get to RT (open the web interface, at the
> login prompt, and use that exact URL shown in the address bar)
>
>
>
> I hope this gets you closer…
>
>
>
> Thanks,
>
> Jok
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100729/e36fd08d/attachment.htm>