[rt-users] Spawn multiple child tickets
Jonathan Rummel
jrummel at imapp.com
Wed Jun 2 11:13:15 EDT 2010
Hi everyone,
This is driving me crazy, so PLEASE, any help at all is greatly appreciated.
Is there a way to have multiple child tickets created based on a Select
Multiple custom field?
Example:
Someone selects "Florida" and "Pennsylvania" in the "State" custom field. I
would like this to create 2 tickets that depend on this ticket when the user
clicks 'Save Changes' (if updating ticket) or 'Create' (if creating new
ticket). One for Florida, and one for Pennsylvania.
Is there a way to make this happen? Is this a clear enough description?
Thanks again!
Jonathan
RT 3.6.5, MySQL
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