[rt-users] Spawn multiple child tickets

Jonathan Rummel jrummel at imapp.com
Wed Jun 2 11:13:15 EDT 2010


Hi everyone,

This is driving me crazy, so PLEASE, any help at all is greatly appreciated. 
Is there a way to have multiple child tickets created based on a Select
Multiple custom field?

Example:

Someone selects "Florida" and "Pennsylvania" in the "State" custom field.  I
would like this to create 2 tickets that depend on this ticket when the user
clicks 'Save Changes' (if updating ticket) or 'Create' (if creating new
ticket).  One for Florida, and one for Pennsylvania.

Is there a way to make this happen?  Is this a clear enough description?

Thanks again!
Jonathan

RT 3.6.5, MySQL
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