[rt-users] Re being removed from Subject in Email

Jennifer Koermer JKoermer at prg.com
Fri Jun 4 10:28:47 EDT 2010


I did a quick search, and couldn't find anything on the list. 

 

We are seeing the following bug, and I'm wondering if anyone knows the
fix:

If the subject begins with Re the Re is removed from the email subject.

 

So in RT the subject reads: Receiving - xxxxxx

But the email with the update reads:  [domain.com #XXXXXX]eiving -
xxxxxxx

 

Any ideas?  Thanks!

 

-Jennifer

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