[rt-users] Re being removed from Subject in Email

Kevin Falcone falcone at bestpractical.com
Fri Jun 4 11:49:56 EDT 2010


On Fri, Jun 04, 2010 at 10:28:47AM -0400, Jennifer Koermer wrote:
>    I did a quick search, and couldn't find anything on the list.
> 
>    We are seeing the following bug, and I'm wondering if anyone knows the fix:
>    If the subject begins with Re the Re is removed from the email subject.
> 
>    So in RT the subject reads: Receiving - xxxxxx
>    But the email with the update reads:  [domain.com #XXXXXX]eiving - xxxxxxx

Looks like this is on Comment notifying AdminCcs ?
If you're seeing it on other mails, you should provide the Message-ID
so we can work out what scrip/template is causing it.

-kevin
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