[rt-users] Odd custom fields category from field source

[Steve Anderson]

Evening all,

Well, answered part of my own question, as I've found where it's coming from.
It's in the Attributes table. Update the value there, and it shows up right.

+----+----------+-------------+------------------+-------------+----------------------+----------+---------+---------------------+---------------+---------------------+
| id | Name     | Description | Content          | ContentType | ObjectType           | ObjectId | Creator | Created             | LastUpdatedBy | LastUpdated         |
+----+----------+-------------+------------------+-------------+----------------------+----------+---------+---------------------+---------------+---------------------+
|  5 | Category | 0           | Desktop Support1 |             | RT::CustomFieldValue |        1 |      12 | 2007-02-13 11:15:22 |            12 | 2007-02-13 11:18:51 |
+----+----------+-------------+------------------+-------------+----------------------+----------+---------+---------------------+---------------+---------------------+


Anyone have an idea about what I can do about it? The ObjectId doesn't match the ID of the custom field (That's 5.)


Using RT 3.8.8, (upgraded most recently from 3.8.2)

Steve Anderson

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Steve Anderson
Sent: 08 June 2010 6:39 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Odd custom fields category from field source

I've just been working with RT::CustomFieldValues::External, and having created one that pulls in a list from another database, I'm seeing it using what appears to be the name of one of our groups as a category heading. (Though when I change the name of the group, it's not changing. So I may well be wrong)


I then tried the simple example in the docs (with no modification) and it's doing exactly the same thing.

This is when it's set up as a 'select one value' custom field.

Anyone seen anything similar with this?

Steve Anderson


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