[rt-users] 3.8.8 new install user creation error

borngunners at aol.com borngunners at aol.com
Thu Jun 10 14:23:49 EDT 2010


Enter the password of the root password to each and every user that you create. That should be the initial password, then enter the current password and confirm it. That should resolve your problem





-----Original Message-----
From: Torsten Brumm <torsten.brumm at googlemail.com>
To: Guy Baxter <GBaxter at blackpoolsixth.ac.uk>
Cc: rt-users <rt-users at lists.bestpractical.com>
Sent: Thu, Jun 10, 2010 12:10 pm
Subject: Re: [rt-users] 3.8.8 new install user creation error


Hi Guy,
like the message says: ENTER THE CURRENT USERS PASSWORD: you are the Current User, so enter your password followed by the new password.

Torsten


2010/6/10 Guy Baxter <GBaxter at blackpoolsixth.ac.uk>

Hi,

I have installed RT 3.8.8 on fedora 12.

I'm at the stage of adding users, i log in as root, go to users, create,
create a user with username of test, set new password to test, and also
verify it. When saving changes I get the following error:

User created
Please enter your current password. Password has not been set.
A password was not set, so user won't be able to login.

So then I enter test in current password box and save changes, but I am
unable to log in.

Log back in as root, fill in test user's current password as test, save
changes, still cannot log in.

Log back in as root, set new and verify password to test, save changes,
but get the following error:

       Please enter your current password correctly. Password has not been set.

What is going on? Is this a bug?

Any help appreciated

Thanks.

Guy,


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MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de



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