[rt-users] Rtcrontool Not Working

[David Kirk]

I've been using rtcrontool without issue on 3.8.2, but it stopped working about a month ago.  Running tests with rtcrontool, it gives me:

/opt/rt3/bin/rt-crontool --search RT::Search::FromSQL --search-arg "id=61059" --condition RT::Condition::UntouchedInHours --condition-arg 0.25 --action RT::Action::RecordComment --action-arg 1 --template 'Unowned 15 min. Comment' --verbose --transaction last
61059: Using transaction #785399...Condition matches...Action prepared...

But, the comment is never added to the ticket.

David Kirk
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