[rt-users] outgoing html emails break

[Payam Poursaied]

Hi all

My Correspondence template is as below:

 

RT-Attach-Message: yes

Content-Type: text/html

 

{$Transaction->Content()}

 

 

And I have "On Correspond Notify Requestors and Ccs" Scrip

 

When the queue receives HTML email without any attachments, the Requestor
receives HTML correspondence as well. But if there was an attachment in the
reply, to Requestor would receive plain/text message (not HTML format)

 

Any idea?

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