[rt-users] Rt 3.8.7 ... main page is blank

Azher Mughal azher at hep.caltech.edu
Mon Jun 14 21:40:20 EDT 2010


Hi,

I am using RT 3.8.7 on Centos 5.5. Suddenly it has started showing blank 
white html page. Nothing appears in the apache error log. While access 
log shows a client is connected.

I think some perl package has broken it. From where i can start 
debugging ? Here is my apache config:

<VirtualHost *:443>
...
        DocumentRoot /opt/rt3/share/html

        PerlModule Apache2::RequestRec Apache2::compat
        PerlModule Apache::DBI
        PerlRequire /opt/rt3/bin/webmux.pl

        RewriteEngine on

        Alias / "/opt/rt3/share/html"

        RewriteRule ^/$ /
        RewriteRule ^/(.*)$ /opt/rt3/share/html/$1
        RewriteCond %{REQUEST_FILENAME} -d
        RewriteRule ^(/opt/rt3/share/html.*)/$ $1/index.html

        <Location />
          SetHandler perl-script
          PerlHandler RT::Mason
        </Location>

        DocumentRoot /opt/rt3/share/html
        AddDefaultCharset UTF-8
        PerlRequire /opt/rt3/bin/webmux.pl

        <Directory /opt/rt3/share/html>
          SetHandler perl-script
          PerlHandler RT::Mason
          #PerlResponseHandler RT::Mason
        </Directory>

        # Only for rt-mailgate to submit mail replies without any auth
        <LocationMatch "/NoAuth">
            Satisfy Any
            Allow from all
        </LocationMatch>

        <Directory /opt/rt3/share/html/NoAuth/images>
          SetHandler default-handler
        </Directory>

        ErrorLog /var/log/httpd/rt-error.log
        CustomLog /var/log/httpd/rt-access.log combined

</VirtualHost>

Thanks
-Azher


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