[rt-users] Rt 3.8.7 ... main page is blank

[Robert Grasso]

Hello,

If you suspect a perl package issue, you may monitor the "make testdeps" output ? And fix the flaws if you see any ?

Regards

---
Robert GRASSO – System engineer

CEDRAT S.A.
15 Chemin de Malacher - Inovallée - 38246 MEYLAN cedex - FRANCE 
Phone: +33 (0)4 76 90 50 45 - Fax: +33 (0)4 56 38 08 30
mailto:robert.grasso at cedrat.com - http://www.cedrat.com  

> -----Message d'origine-----
> De : rt-users-bounces at lists.bestpractical.com 
> [mailto:rt-users-bounces at lists.bestpractical.com] De la part 
> de Azher Mughal
> Envoyé : 15 juin 2010 03:40
> À : RT-Users at lists.bestpractical.com
> Objet : [rt-users] Rt 3.8.7 ... main page is blank
> 
> Hi,
> 
> I am using RT 3.8.7 on Centos 5.5. Suddenly it has started 
> showing blank 
> white html page. Nothing appears in the apache error log. 
> While access 
> log shows a client is connected.
> 
> I think some perl package has broken it. From where i can start 
> debugging ? Here is my apache config:
> 
> <VirtualHost *:443>
> ...
>         DocumentRoot /opt/rt3/share/html
> 
>         PerlModule Apache2::RequestRec Apache2::compat
>         PerlModule Apache::DBI
>         PerlRequire /opt/rt3/bin/webmux.pl
> 
>         RewriteEngine on
> 
>         Alias / "/opt/rt3/share/html"
> 
>         RewriteRule ^/$ /
>         RewriteRule ^/(.*)$ /opt/rt3/share/html/$1
>         RewriteCond %{REQUEST_FILENAME} -d
>         RewriteRule ^(/opt/rt3/share/html.*)/$ $1/index.html
> 
>         <Location />
>           SetHandler perl-script
>           PerlHandler RT::Mason
>         </Location>
> 
>         DocumentRoot /opt/rt3/share/html
>         AddDefaultCharset UTF-8
>         PerlRequire /opt/rt3/bin/webmux.pl
> 
>         <Directory /opt/rt3/share/html>
>           SetHandler perl-script
>           PerlHandler RT::Mason
>           #PerlResponseHandler RT::Mason
>         </Directory>
> 
>         # Only for rt-mailgate to submit mail replies without any auth
>         <LocationMatch "/NoAuth">
>             Satisfy Any
>             Allow from all
>         </LocationMatch>
> 
>         <Directory /opt/rt3/share/html/NoAuth/images>
>           SetHandler default-handler
>         </Directory>
> 
>         ErrorLog /var/log/httpd/rt-error.log
>         CustomLog /var/log/httpd/rt-access.log combined
> 
> </VirtualHost>
> 
> Thanks
> -Azher
> 
> 
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