[rt-users] create ticket via email

nordik24 nordik24 at gmail.com
Tue Jun 15 08:12:15 EDT 2010


hi

im able to create a ticket by sending an email but i dont know how to fill
the other fields apart from "Subject". I have 4 custom fields that i want to
fill when i send the mail 

i use a php form to send the mails and i tried to put the custom field in
the header to see if it works by typing "CF.{<custom field name>}=<value>"
but nothing happens
 
i hope someone knows how to do it


-- 
View this message in context: http://old.nabble.com/create-ticket-via-email-tp28888937p28888937.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.




More information about the rt-users mailing list