[rt-users] canned searches by CustomField
jpierce at cambridgeenergyalliance.org
Thu Jun 17 15:41:58 EDT 2010
Must it really be a drop-down? With RTx::Tags you can do a simple search:
It doesn't currently support searching for values with embedded spaces,
but there's no reason you couldn't customize it. You could even tweak the
cloud from operating on the tags Custom Field to the Customer CF, thereby
solving your "point and click" interface problem as well.
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