[rt-users] AutoGeneratedPassword and LDAP

[Mark Jenks]

I have this installed as a template and really like the way it will work
for people outside of the company..

 

http://wiki.bestpractical.com/view/AutogeneratedPassword

 

But, there is something that I'm not sure how to do.   If the user is a
first time user, and submits a ticket via email, a password will be
generated for them, even if they are in Active Directory.   Is there a
check that can be done in the template to check if the user is an LDAP
user and not generate a password for them?   I want my local users to be
AD, and remote users to have a password in RT3.

 

Thanks!

 

-Mark

 


CONFIDENTIALITY NOTICE:  The information contained in this email message, including any attachments, may be 
privileged, confidential and otherwise protected from disclosure.  If the reader of this message is not the 
intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this 
message, including any attachments, is strictly prohibited.  If you have received this email message in 
error, please notify the sender by reply email and delete/destroy the email message, including attachments, 
and any copies thereof.  Although we have taken precautions to minimize the risk of transmitting viruses via 
email and attachments thereto, we do not guarantee that either is virus-free, and we accept no liability for 
any damages sustained as a result of any such viruses.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100618/b8d7e2f1/attachment.htm>