[rt-users] AutoGeneratedPassword and LDAP

Mark Jenks mark.jenks at iodincorporated.com
Fri Jun 18 12:10:33 EDT 2010

I have this installed as a template and really like the way it will work
for people outside of the company..




But, there is something that I'm not sure how to do.   If the user is a
first time user, and submits a ticket via email, a password will be
generated for them, even if they are in Active Directory.   Is there a
check that can be done in the template to check if the user is an LDAP
user and not generate a password for them?   I want my local users to be
AD, and remote users to have a password in RT3.






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