[rt-users] Setting LastUpdatedBy in a scrip

Torsten Brumm torsten.brumm at googlemail.com
Sat Jun 19 15:07:51 EDT 2010


I have no idea about your scrip, but in most cases you can use
RecordTransaction=0 (search the wiki for correct syntax)

Torsten

2010/6/19 Jason Maderios <jmaderios at kpu.net>

>  All,
>
> I have scrips that update information in custom fields on each transaction
> on a ticket.
>
> The scrips work great however they always set LastUpdatedBy to RT_System.
> How can I set the LastUpdatedBy to the actual user working the ticket at the
> end of the scrip?
>
> Regards,
>
> Jason Maderios
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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>



-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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