[rt-users] Setting LastUpdatedBy in a scrip

Torsten Brumm torsten.brumm at googlemail.com
Sat Jun 19 15:07:51 EDT 2010

I have no idea about your scrip, but in most cases you can use
RecordTransaction=0 (search the wiki for correct syntax)


2010/6/19 Jason Maderios <jmaderios at kpu.net>

>  All,
> I have scrips that update information in custom fields on each transaction
> on a ticket.
> The scrips work great however they always set LastUpdatedBy to RT_System.
> How can I set the LastUpdatedBy to the actual user working the ticket at the
> end of the scrip?
> Regards,
> Jason Maderios
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com


Torsten Brumm

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