[rt-users] Customfields in a queue should be displayed in a special order

Kevin Falcone falcone at bestpractical.com
Thu Jun 24 10:04:53 EDT 2010

On Thu, Jun 24, 2010 at 03:45:23PM +0200, Wolfram Huettermann wrote:
> Hello,
> I have got a queue in whose tickets I display some Custom fields
> (CFs). These CFs should be displayed in a special order determined
> by their id's. That means: if I fix  21 104 102, then CF #21 is
> being displayed  first, then CF #104 and then CF #102.  Surely all
> these CFs belong to the same queue.
> How is that possible without manipulating the name or description of
> the CF?

Configuration -> Queues -> Queue Name -> Ticket Custom Fields

It helps if you have 3.8.8, Ruslan did a lot of work on custom field
sorting in that release.

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