[rt-users] Version Control for ticket objects

[Kenneth Crocker]

Kevin,

Thanks. I'll look at that.

What I was thinking about doing was to have a Custom Field (let's call it
"Program Id") that would contain the name of an object in a version control
library and then have a URL for that CF that contains a shell that would
evaluate the transaction type and CF value. In that evaluation it would
either check out the object from the VC library (specified in the shell) and
put it in a workarea. If it was a resolve, it would check it back in. Of
course, this is just a preliminary idea. I have to flesh out the logistics,
but I think it would work.

Kenn
LBNL


On Mon, Jun 28, 2010 at 10:26 AM, Kevin Falcone
<falcone at bestpractical.com>wrote:

> On Thu, Jun 24, 2010 at 12:42:14PM -0700, Kenneth Crocker wrote:
> >    I went to the RT Training in San Francisco last year and I thought I
> heard Jesse mention that
> >    the 3.8.x version had "subversion" built-into it, or at least set up
> so it could be used.
> >
> >    The reason I ask is because I want to set up a Ticket Custom Field to
> contain the ID of a
> >    program that needs to be modified and then initiate some version
> control to "check out" when
> >    the ticket is opened and "check in" when resolved. Did I hear wrong or
> is this possible?
>
> Kenn
>
> I suspect Jesse was referring to this
> http://search.cpan.org/dist/RT-Integration-SVN/
> but I honestly can't make out enough of what you're trying to
> accomplish to provide commentary.  You could certainly run the svn
> commandline from within a scrip action if needed.
>
> -kevin
>
>
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