[rt-users] How to send a different message to each requestor of ticket?

[Agnislav Onufrijchuk]

Guenter Burgstaller wrote:
> 
> But how can I trigger a different mail to each requestor?
> 
Try this way:
1. Create User Custom Field.
2. Fill it.
3. Disable general 'correspondence notification for requesters' scrip.
4. Send correspondence using several scrips that will use different 
templates accordingly to user's CF value.


-- 
Agnislav Onufrijchuk
PortaOne, Inc., RT Developer
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