[rt-users] Question on subscriptions to dashboards

Kenneth Marshall ktm at rice.edu
Thu Mar 4 13:21:31 EST 2010


There are three entries that need to be made in a crontab
to support the E-mail notifications. Look in the README
file for details.

Cheers,
Ken

On Thu, Mar 04, 2010 at 09:36:28AM -0800, Ken Crocker wrote:
> To list,
> 
> We're currently testing our installation of 3.8.7. While setting up a 
> dashboard, we noticed the ability to have a query run at recurring times 
> and to be sent to an email address. We set one up, it ran, but it didn't 
> go anywhere. We have granted the right "SubscribeDashboard" globally to 
> all Privileged users. yet, no one received those results and these users 
> were privileged. My question is; what other procedures are needed to 
> ensure a user gets an email with query results that are supposed to be 
> sent to them?
> Any help will be greatly appreciated. Thanks.
> 
> Kenn
> LBNL
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