[rt-users] Possible to forward a ticket (including CFs) out of RT via email?

[Eleanor J. Evans [Panix Staff]]

On Tue, Mar 02, 2010 at 06:46:20PM -0600, John Hascall wrote:
> Is it possible to forward a ticket (including any custom fields)
> out of RT via email?

3.8.7 will forward the correspondence from a ticket, but you would
have to add the custom fields to its behavior.


-- 
Eleanor J. (Piglet) Evans, eje at panix.com
Customer Support, (212) 741-4400