[rt-users] Perl script for RT ticket creation
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Fri Mar 5 13:06:24 EST 2010
>> (We have a process where a user uploads a CSV file received from an
>> outside client into a PHP webform, and the PHP converts it into a RT
>> Offline file, and then the user can copy/paste into RT. I would like
>> to take out the copy/paste step)
> As previously noted, the offline form is the same format as that used
> by the REST interface / the rt CLI... so it should be trivial to inject
> once you have your information in this format.
bin/rt help create
bin/rt create -t ticket -i < FORM
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