[rt-users] Infinite login cycle

[Larry Garfield]

So we finally found a solution to this.  It looks like one of the 
records in the sessions table got corrupted, which was causing all 
session writes to fail, and so logins would never "take".  Flushing and 
repairing that table resolved the issue.

How it got corrupted in the first place, no one knows.  I suspect it was 
bribed by an unscrupulous lobbyist.

Larry Garfield wrote:
> Greetings.
> 
> Starting earlier today, we started experiencing the same issue as 
> described in this message:
> 
> http://lists.bestpractical.com/pipermail/rt-users/2010-February/063573.html
> 
> We are able to log in successfully, but after doing so the next link we 
> click goes back to a login page.
> 
> However, unlike that message we have not recently upgraded.  We are 
> running RT 3.8.5 and have been doing so since we first installed RT. 
> I'm not sure then what would have triggered this issue.
> 
> One of the replies to that email suggested removing 
> local/html/autohandler.  I do not fully understand what that means, but 
> there is no such file present.  And since there was no update I'm not 
> quite sure how it could have changed.
> 
> Anyone have another suggestion? :-)
> 

-- 
Larry Garfield
Senior Architect
Palantir.net
2211 N. Elston Avenue, Suite 202
Chicago IL 60614

p 773.645.4100 ext. 301
f 773.645.4105
e garfield at palantir.net