[rt-users] Asset Tracker Documentation

Michael Ellis michael_ellis at umanitoba.ca
Thu Mar 11 15:49:36 EST 2010


Name is the name of the asset, not the user who's assets they are.

You can either use a custom field for the asset's user, or do what we 
did which is uses the Owner field for the user.

-Mike Ellis

Christian Cuvelier wrote:
>
> Hi Todd,
>
>  
>
> thanks a lot for your answer. I need a documentation about the 
> settings and the possibilities to change AssetTracker to fit my needs.
>
>  
>
> I tested some things with AssetTypes and found out that it is not 
> possible to generate two entrys with the same name. So i want to have 
> not only one customer use this system, it´s not really good if one 
> customer can see the software/hardware of the other one when i use one 
> AssetType for Software / Hardware Parts.
>
>  
>
> Next i search for the possibility to set own statuses and so on and so on.
>
>  
>
> Do you have sth for me that can explain that ?
>
>  
>
> Christian
>
>  
>
>  
>
> Todd Chapman <todd at chaka.net> hat am 9. März 2010 um 23:10 geschrieben:
>
> > Christian,
> >
> > What kind of information are you looking for?
> >
> > -Todd
> >
> > On Tue, Mar 9, 2010 at 4:54 PM, Christian Cuvelier
> > <christian.cuvelier at attmes.com> wrote:
> > > Hi everybody,
> > >
> > > is there anybody out there who has a documentation for 
> AssetTracker 1.2.4b1
> > > ?
> > >
> > > I think i need some advise to realize which possiblities AssetTracker
> > > offers.
> > >
> > > Thanks a lot
> > >
> > > Christian
> > >
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Community help: http://wiki.bestpractical.com
> > > Commercial support: sales at bestpractical.com
> > >
> > > 2010 RT Training Sessions!
> > > San Francisco, CA, USA - Feb 22 & 23
> > > Dublin, Ireland - Mar 15 & 16
> > > Boston, MA, USA - April 5 & 6
> > > Washington DC, USA - Oct 25 & 26
> > >
> > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > > Buy a copy at http://rtbook.bestpractical.com
> > >
> ------------------------------------------------------------------------
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
> 2010 RT Training Sessions!
> San Francisco, CA, USA - Feb 22 & 23
> Dublin, Ireland - Mar 15 & 16
> Boston, MA, USA - April 5 & 6
> Washington DC, USA - Oct 25 & 26
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com




More information about the rt-users mailing list