[rt-users] Queue Subject Tag

[Raed El-Hames]

Just got told of by Jesse for sending to both users/devel lists so 
apologies for the duplicate email.
In case anyone interested I have solved the problem by adding:

SubjectTag => {
        title     => 'SubjectTag', # loc
        value     => sub { return $_[0]->SubjectTag() },
    },

to my $COLUMN_MAP = {
in Elements/RT__Queue/ColumnMap


Regards;

Roy


Raed El-Hames wrote:
> Hi;
>
> rt-3.8.7
> When listing the queues in /Admin/Queues/index.html I would also like to 
> include the SubjectTag , is this possible ??
> Looking through the code and database it seems the queue subject tag is 
> an Attribute entry with the Queue id and the Tag encrypted (hashed) 
> within the Content field.(which is not a good way of doing things to be 
> honest).
> Is there a clean way to extract these, so it can be listed and/or 
> searched on ?? If not is there a field that I can tinker with (for 
> example Attribute.Description) so I can include queue id and Tag without 
> breaking this function??
>
> Any help would be appreciated?
>
> Regards;
>
> Roy
>
>  
>
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