[rt-users] Determine Queue based off of email domain

[Michelle Konzack]

Hello Dustin Berube,

Am 2010-03-19 22:30:30, hacktest Du folgendes herunter:
> I would want anyone sending an email to techsupport at abc.com to have a ticket
> created in a particular queue depending on the email domain they are a part
> of.
> 
> Example:
> @abc.com - goes to the ABC Ticket Queue
> @jkl.com - goes to the JKL Ticket Queue
> @xyz.com - goes to the XYZ Ticket Queue
> 
> Is there a way to do this with RT's Scips or would I be better off trying to
> filter mail for this criteria with postfix?

Puzzeing around...

I have 11 Request-Tracker for 7 different domains  runing  on  a  singel
"courier" server.  Where is the problem?

You create three accounts for

    techsupport at abc.com
    techsupport at jkl.com
    techsupport at xyz.com

and each is handled seperateley.

Thanks, Greetings and nice Day/Evening
    Michelle Konzack
    Systemadministrator
    24V Electronic Engineer
    Tamay Dogan Network
    Debian GNU/Linux Consultant

-- 
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