[rt-users] How to install RT global to handel 11 accounts seperately?

Michelle Konzack linux4michelle at tamay-dogan.net
Sat Mar 20 23:51:53 EDT 2010


Hello Torsten,

Am 2010-03-21 02:44:28, hacktest Du folgendes herunter:
> What means modified version? what kind of modifications? And what is exactly
> the problem to handle this 11 accounts from 6 domains?

The installation in Debian expect the config in /etc/...
which mean, you can not run moe then one RT.

> I think all you need RT is already able to handle.

RT can only handel ONE RT account/E-Mail-Address

> >           abuse@
> >      postmaster@
> >         support@
> >    tech-support@
> >     biz-support@
> >           sales@
> mail addresses with different domains....and one RT installation.

NO!!!  One RT installation per mailaccount sind you can  not  have  more
then one config.  Exactly, I had to modify RT to look into the home  dir
of the acount.

But RT cannot be made to do his globaly...
Because many things ARE hardcoded

The accounts do not have to do with each other...  and then I  have  not
only this six in one domain.   I have 5 other domains on the same server
with there own RT installations.

Thanks, Greetings and nice Day/Evening
    Michelle Konzack
    Systemadministrator
    24V Electronic Engineer
    Tamay Dogan Network
    Debian GNU/Linux Consultant

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