[rt-users] Problem with Reminders Due date

[Kevin Falcone]

On Wed, Mar 24, 2010 at 04:10:50PM -0700, Kenneth Crocker wrote:
>    Kevin,
> 
>    As to the date ending up as November 1999, I looked at the TRANSACTION Table and this is what
>    I saw:

Without seeing the other transactions, this is just a guess, but that
change is by 1 (RT::System) so I would suspect a scrip

-kevin

>    Link: [1]File-List
>    Id Type Field Old Value New Value
>    77793  Set  Due  2010-03-26 07:00:00  1999-11-30 08:00:00
> 
>    Creator Created ObjectType
>    1  24-Mar-2010 22:53:04  RT::Ticket
> 
>    It looks like the old and new values got swapped around and I can't figure what local bug or
>    setting or configuration would do this to the Transaction record.
> 
>    Any ideas?
> 
>    Thanks.
> 
>    Kenn
>    LBNL
> 
>    On Tue, Mar 23, 2010 at 6:52 AM, Kevin Falcone <[2]falcone at bestpractical.com> wrote:
> 
>      On Thu, Mar 11, 2010 at 03:43:37PM -0800, Kenneth Crocker wrote:
>      > I'm on 3.8.7 and just noticed that when I select a due date for a reminder (either
>      entering
>      > directly or using the "calendar") it always ends up as 30-Nov-1999.
> 
>      This sounds like a local bug, I can't replicate it against vanilla 3.8.7
>      > I also noticed that when I resolve the ticket, the reminder stays open.
>      > Has anyone else noticed this? Does anyone have a fix or have I set something wrong?
>      > Thanks.
> 
>      I'm not aware of any code in RT to go resolve Reminders after a ticket
>      is resolved. It could certainly be done with a Scrip
>      -kevin
> 
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> References
> 
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>    3. http://rtbook.bestpractical.com/

> 
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