[rt-users] Empty comment/correspondence entries

[Loren Cole]

After upgrading to 3.8.2 we've started getting empty comments if a user
clicks 'comment' or 'reply' but does not actually update the ticket.

This question was asked and answered back in 2005, but the answer just links
to a faq which has obviously been updated since and doesn't contain any
reference to empty comments.

Does anyone know how to fix this?

-
Loren
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