[rt-users] CommandByMail only listening to commands issued by privileged users

[Matt Adams]

Folks:

I have noticed that CommandByMail only listens to commands from email 
addresses belonging to privileged users.  If other random people email 
the system it ignores things like CF{Company}: Example.

Is there something I can do about this to make RT listen to commands 
from random email addresses?


Thanks in advance,

Matt
-- 
Matt Adams
Development & Network Services, Cypress Interactive
http://cypressinteractive.com, http://edsuite.com