[rt-users] Howto: Pseudo read-only custom fields

[Jesse Vincent]

On Mon, Mar 29, 2010 at 06:50:27PM -0400, Jeff Blaine wrote:
> Just sharing.  This is how I disabled editing of certain custom
> fields via the web UI.
> 
> Part 1: Make the word READONLY appear in your custom field's
>         description.
> 
> Part 2: Edit share/html/Tickets/Elements/EditCustomFields
>         (or whatever proper 'local' file :)) to look like this
>         for the "table row" block.

Why just not grant the users in question the "Modify Custom Fields" right?