[rt-users] Another Stupid Question

[Brian Lawson]

Honestly, I'm new to linux and RT.  I've worked with Unix in the past,
but not from an admin standpoint.  This has been dropped in my lap and
I'm trying to understand how it works.  I like it so far, but the
documentation seems to assume you know administrative information, which
is not my forte.

I apologize for my lack of knowledge, but like I said, I'm trying and I
appreciate all the help that has been give to me.  I will look into the
syslog mechanism more to figure out the level hierarchy.

-Brian

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Tuesday, March 30, 2010 10:03 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Another Stupid Question

On Tue, Mar 30, 2010 at 09:51:35AM -0500, Brian Lawson wrote:
> I'm not versed on the syslog filtering options.  I would like to see
> multiple types of logs, but hopefully have them in their own
individual
> files so I don't have to parse through a single file.  But even if I
> wanted them all to log to a single file (eg. the syslog), the last one
> wins, so how can I get the debug, error, and info logs to all log to
the
> syslog?


You do realize that when you say 'debug' you get EVERYTHING logged up
to the debug level, right?
When you say info, you get everything up to the info level.
If you want to split info/warn/notice/debug into separate files,
you're going to have to do that somewhere other than RT.

-kevin


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: Tuesday, March 30, 2010 7:59 AM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Another Stupid Question
> 
> On Tue, Mar 30, 2010 at 07:08:54AM -0500, Brian Lawson wrote:
> > So I can have multiple lines like:
> > 
> > Set($LogToSyslog, 'debug');
> > Set($LogToSyslog, 'error');
> > Set($LogToSyslog, 'info');
> > 
> > I would think that this would set the $LogToSyslog variable to the
> last
> > value, or am I missing something?  Again...
> 
> No, last one wins.
> 
> Why don't you explain what you want to accomplish, or just log to
> syslog and use your syslog config to filter to multiple files.
> 
> -kevin
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> > Falcone
> > Sent: Monday, March 29, 2010 5:09 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] Another Stupid Question
> > 
> > On Mon, Mar 29, 2010 at 04:46:01PM -0500, Brian Lawson wrote:
> > >    Can you set up RT to log to multiple files?  All the examples
> I've
> > seen look like you can only
> > >    set one type of log level to log to a file.
> > 
> > Just log to syslog or screen and have syslog/apache do filtering
> > 
> > -kevin
> > 
> > This communication, together with any attachments hereto or links
> contained herein, is for the sole use of the intended recipient(s) and
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> you are not the intended recipient, you are hereby notified that any
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> > 
> > 
> > Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> > Buy a copy at http://rtbook.bestpractical.com
> 
> This communication, together with any attachments hereto or links
contained herein, is for the sole use of the intended recipient(s) and
may contain information that is confidential or legally protected. If
you are not the intended recipient, you are hereby notified that any
review, disclosure, copying, dissemination, distribution or use of this
communication is STRICTLY PROHIBITED. If you have received this
communication in error, please notify the sender immediately by return
e-mail message and delete the original and all copies of the
communication, along with any attachments hereto or links herein, from
your system.
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

This communication, together with any attachments hereto or links contained herein, is for the sole use of the intended recipient(s) and may contain information that is confidential or legally protected. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, dissemination, distribution or use of this communication is STRICTLY PROHIBITED. If you have received this communication in error, please notify the sender immediately by return e-mail message and delete the original and all copies of the communication, along with any attachments hereto or links herein, from your system.