[rt-users] Mergeusers problem

[Poulter, Dale]

Good morning,


We have just started using the MergeUsers plugin. The merging of users seems to work great but the user is then unable to see their tickets using either account.  Are we missing something obvious?  Thanks.

--Dale

---------------------------------------
Dale Poulter
Automation Coordinator
Library Information Technology Services
Vanderbilt University
Suite 700
110 21st Avenue South
Nashville, TN  37240
(615)343-5388
(615)343-8834 (fax)
(615)207-9705 (cell)
dale.poulter at vanderbilt.edu<mailto:dale.poulter at vanderbilt.edu>

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