[rt-users] Mergeusers problem

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Have a look onto additional pakckage rt-extension-mergeusershistory this the one you need!

Torsten


Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



________________________________

Von: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com> 
An: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com> 
Gesendet: Wed Mar 31 15:54:05 2010
Betreff: [rt-users] Mergeusers problem 



Good morning,

 

 

We have just started using the MergeUsers plugin. The merging of users seems to work great but the user is then unable to see their tickets using either account.  Are we missing something obvious?  Thanks.

 

--Dale

 

---------------------------------------
Dale Poulter
Automation Coordinator

Library Information Technology Services
Vanderbilt University
Suite 700
110 21st Avenue South
Nashville, TN  37240
(615)343-5388
(615)343-8834 (fax)
(615)207-9705 (cell)
dale.poulter at vanderbilt.edu <mailto:dale.poulter at vanderbilt.edu> 

 


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