[rt-users] Customfield question

[Kevin Falcone]

On Wed, Mar 31, 2010 at 11:06:19AM +0200, Richard Pijnenburg wrote:
>    I've got a maybe strange question for the custom fields.
> 
>    I have 1 custom field with the user details of our customer with his Customer Number.
> 
>    Now I would like to populate a custom field dropdown menu with data from an external source.
> 
>    This external source needs that Customer number to get his products.
> 
>    This way the customer can select his product where he has a question about.

Sounds like you may want docs/creating_external_custom_fields.pod But
be careful changing the set of values per-requestor/ticket, you may
get some weird interactions when one of your privileged users is
searching

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100331/56a2fe47/attachment.sig>