[rt-users] modify Transaction CustomFields

[Kenneth Crocker]

pteodoro,

Yep. you have to have CommandByMail installed. The instructions tell you how
to use it.

Kenn
LBNL

On Tue, May 11, 2010 at 1:43 AM, pteodoro <piotr.teodorowski at contium.pl>wrote:

> Hi,
>
> Is there a way to set Transaction Custom Fields via email?
> something like Ticket Custom Fields described on wiki:
> http://wiki.bestpractical.com/view/SetTicketPropertiesViaMail
>
> RT 3.8.2
>
> Thanks for any advice.
>
> --
> Piotr Teodorowski
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
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