[rt-users] "This is a brand new ticket" test in Scrip custom condition

[Jeff Blaine]

[ Answering self ]

     # custom condition
     if ($self->TransactionObj->Type eq "Create") {
         return 1;
     }

     # other custom condition code here...

On 5/10/2010 2:43 PM, Jeff Blaine wrote:
> Probably an easy answer to this one.
>
> I have a custom condition for a scrip which deals with a
> custom field. The condition and the rest of the code all works
> great, except when the submitted ticket is *brand new*
> (New ticket in --> queuename).
>
> I would like to add to my custom condition logic to ensure
> that this case is also addressed.
>
> How does one query for "is this transaction creating a new
> ticket?"
>
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