[rt-users] Searching with no case sensitivity?

[Nehmer Torben]

Good morning,

>> Is there an easy way to turn off case sensitivity for the search feature in
>> RT 3.8.x?  I am using MySql as the database and tried a few suggestions I
>> found by googling the problem but none of them work.
>
> I'm pretty sure it's just a matter of the collation setting for your database.

Would you mind giving me some additional pointers, I'm having the same trouble with a Postgres Database and I am no Postgres Expert.

Best regards,
Torben Nehmer
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Torben Nehmer
Diplom Informatiker (FH)
Business System Developer
CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany
Tel.: +49 8225 - 996-1118
Fax: +49 8225 - 996-41118
torben.nehmer at cancom.de
www.cancom.de
CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Paul Holdschik, Christian Linder
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