[rt-users] email already in use

[Machiel Richards]

Hi Guys

 

       We are currently using RT-3.8.5 on linux using MySQL as the database.

 

       Some tickets were created with a new staff member added to the cc via
email address.

 

       When trying to create this user now, however, we get the error: User
could not be created - email already in use.

 

 

    Can someone please assist me with how to resolve this issue?

 

 

    Your help would be greatly appreciated.

 

 

Regards

Machiel

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100518/22685596/attachment.htm>