[rt-users] email already in use

[Mike Peachey]

Machiel Richards wrote:
> Hi Guys
> 
>  
> 
>        We are currently using RT-3.8.5 on linux using MySQL as the database.
> 
>  
> 
>        Some tickets were created with a new staff member added to the cc
> via email address.
> 
>  
> 
>        When trying to create this user now, however, we get the error:
> User could not be created – email already in use.

Find the user in the DB that already has that address and change it.

-- 
Kind Regards,

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Mike Peachey, IT Systems Administrator
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England
http://www.jennic.com
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