[rt-users] Ticket UI
Jerrad Pierce
jpierce at cambridgeenergyalliance.org
Tue May 18 12:30:40 EDT 2010
> I was wondering if there was a way to insert a saved search into a ticket.
> ie I want to have a better view of the linked tickets with the ability to
> see the age and status. I am Setting this up because our users are used to
> it on quick base.
You can make links with the wiki CustomField type, but it's a little
more work than cut and paste. You could create your own custom field
that just stores the name of the saved search, and have its display be
a link which passes the value out to simple search to be processed by
RTx::S3Invoker
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