[rt-users] Parsing headers to decide which Queue to assign ticket!

[Jerrad Pierce]

Does your Exchange server allow extensions? If so, rt-mailgate
--extension queue will automagically put mail for rt+queue at example.net
into the corresponding queue. You'd then just need two addresses, one
for correspondence and one for comments, if you want to allow comment
by email; which isn't necessary since privileged users have the
full-featured web interface.

-- 
Cambridge Energy Alliance: Save money. Save the planet.