[rt-users] Email.pm - No recipients found. Not sending

[Mark Street]

Hi, 

I just moved an instance of RT from another server/domain to a local server and I am having problems getting Replies and outgoing mail out of RT. 

incoming mail is working fine per the logs and ticket creation in RT, however notifications and responses are not outgoing. See the log snippets from the web server log files when a response is initiated. 


[Tue May 18 16:51:28 2010] [info]: <rt-3.8.2-1265-1274201488-1190.631-5-0 at Alliance Medical Center> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:338) 

[Tue May 18 16:51:28 2010] [info]: <rt-3.8.2-1265-1274201488-1312.631-7-0 at Alliance Medical Center> #631/9529 - Scrip 7 On Correspond Notify Other Recipients (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:301) 

[Tue May 18 16:51:28 2010] [info]: <rt-3.8.2-1265-1274201488-1312.631-7-0 at Alliance Medical Center> No recipients found. Not sending. (/opt/rt3/bin/../lib/RT/Interface/Email.pm:338) 

[Tue May 18 16:51:28 2010] [info]: <rt-3.8.2-1265-1274201488-428.631-6-0 at Alliance Medical Center> #631/9529 - Scrip 6 On Correspond Notify Requestors and Ccs (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:301) 

Any clues would be appreciated. 

Thanks, 
-- 
Mark Street, D.C., RHCE 
Chief Technology Officer 
Alliance Medical Center 
(707) 433-5494 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20100518/55ebe8f7/attachment.htm>