[rt-users] 3.8.4 to 3.8.8 upgrade

Guy Baxter GBaxter at blackpoolsixth.ac.uk
Thu May 20 14:06:21 EDT 2010


Hi,

I am having a bit of trouble upgrading RT from 3.8.4 to 3.8.8

I installed 3.8.4 using yum - so it installed to /etc/rt3

Here's what I have done so far:

I downloaded the rt3.8.8 installer and extracted it
cd rt3.8.8
./configure --prefix=/etc/rt3
make upgrade
/etc/rt3/sbin/rt-setup-database --dba root --prompt-for-dba-password
--action upgrade
enter mysql password
enter RT version upgrading from: 3.8.4
apply all upgrades

error on RTAddressRegegexp option not being set in the config but applies
ok

Login to RT but it is still v 3.8.4

Setup: MacMini, Fedora 12, Apache 2.2, MySQL 5.1.

Could anyone help me please?

Regards,

Guy 


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